Hanscom AFB, MA, US
Summary
Led end-to-end UX design for mission-critical applications, improving task efficiency and user adoption for active-duty airmen within a high-security government environment.
Highlights
Led end-to-end UX design for multiple mission-critical applications, enhancing task efficiency by up to 80% across mapping and mission planning tools.
Co-designed and shipped geospatial planning workflows across two platforms, collaborating with NGA partners and engineers to reduce planning time by 30-50% through UI refinements.
Built and deployed a templated workflow using existing presentation tools, saving users an estimated 3-5 hours per week in briefing prep and increasing operator satisfaction.
Designed onboarding materials and sessions for new designers and SMEs, accelerating ramp-up time and receiving recognition from HR and product leadership.
Synthesized key insights from Prodacity 2022 into a widely shared presentation across design and engineering teams, earning commendation from the Senior Materiel Leader.